There are no refunds or returns on ebooks. Once you have checked out and payment was successfully processed, you will receive an email from Bookfunnel for each ebook with download instructions so you can send it to your favorite e-reader or app. Please check spam if you don't see the email within a few minutes. The download link is unique and can only be used once. It will also expire. PLEASE DOWNLOAD AS SOON AS RECEIVED. If you have trouble downbloading the book or receiving an email from bookfunnel, contact us via email at demi-rlj-shop@support.fourthwall.com. This quick and simple step will help us provide a speedy resolution.

Please read below for more details:

Refunds Policies

Product Orders Cancellation Policy

Because this is an automatically sent digital book, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue. 

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Orders

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.